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• #Jawbone up move app not working how to

To complete the reset, you will have to sync the jawbone up (follow the link given above) with the app, like you do when using the band for the first time.On the 10th press, hold the button for 10 seconds until there is a red light flashed on the band.Press the button on your band for 10 times.Check whether there is some battery left in the Jawbone up.Here are the steps you need to follow to do a hard reset of the Jawbone up. This is to be done only when any of the issues is not solved with the soft reset. To finish the reset, you need to sync Jawbone up with the app.īefore doing a hard reset, do note that it would delete all the history and data in the band and you will see a totally fresh Jawbone up.The band would start flashing the yellow and red colors, and that is when you need to release the button, and the reset is done.Continue pressing the button while you plug the band into the USB cable.Now press and hold the button of the Jawbone up in your hand.Connect the 3.5mm pin of Jawbone up to the USB cable, and the plug the USB cable into a USB port of your computer or a working charging USB port.In case after all this hard work you are still not able to connect your Band to your Smartphone contacting the Jawbone Customer service will be the best thing to do as we have tried out and ruled out all the other solutions.To do a soft reset of the Jawbone Up, you will have to do the following steps.

#Jawbone up move app not working how to

Check out How to Soft Reset Jawbone Up band. Soft Reset or Reboot your Band: In case after doing all the above tricks you are still not able to Sync your Jawbone device try Soft Reset of your Band and connecting it again to your Smartphone that should work. In the case there is no movement on the dial make sure that you have closed all the apps at once or manually each app open and try syncing your device again. After you have closed all your apps to test the Audio in use, open Voice Memo App on your iOS device and then plugin in the band, and check for any movements on the dial. Quit all the Apps: Apps, which are running in your iOS device, can sometimes interfere with the Audio function and Syncing of UP to your phone. So keep the Volume to its maximum and connect the device again and try Syncing it again. Check that the internet connection either through WiFi or Network is active when you are trying to Sync your device.Ĭheck Volume Settings: The Volume on your iOS device should be at maximum to connect your UP device to your iPhone as it is connected through the 3.5 Jack. Test your Headphone Jack: Use your headphones to test once whether the headphone jack is working or not which can be because of many reasons like something getting stuck in the jack or some other problem.Ĭheck Internet connection: The Jawbone UP device to sync to the UP App in your iPhone needs Internet connection. Fit it firmly or remove the jack and plug it back again and try to Sync again. Check the Jack Connection: Make sure that you have connected the Jawbone UP properly into the 3.5 jack in your iPhone as incomplete insertion into the jack can also cause problems while syncing and your phone do not recognize the device.